Our client, a global supermarket chain, was struggling to set up adequate monitoring of its IT infrastructure and business-related applications (various SAP systems, marketing campaign systems, payment systems, checkout systems, etc.).

The company decided to launch a project to establish a governance structure to ensure that responsibilities are clearly defined and mechanisms are put in place to better organize and control IT monitoring, ultimately reducing downtime and disruption to business-critical systems.

Our client, a globally active chemical group for highly developed specialty chemical products that can be found in countless areas of our everyday lives, decided to launch a project to optimize the IT area around Managed Desktop Services, especially as the contract with the previous service provider was about to end.

The company currently employs around 15,000 people and has 24 production sites, 32 subsidiaries and sales offices around the world.

The aim of the project was to harmonize all outsourced and non-outsourced services in a new service contract.

A global pharmaceutical company with over 300 locations previously only had five central Internet breakouts.

All locations were connected via expensive MPLS lines, which led to high monthly costs and performance challenges, especially when moving to the public cloud.

To solve these problems, SD-WAN should be rolled out globally and consistently.