Menu

We are your ServiceNow partner for strategic consulting

Third Party Risk Management (TPRM)

Picture of Sebastian Leinhos
Sebastian Leinhos

Managing Director

TPRM: Third Party Risk Management (TPRM for short) comprises all measures for identifying, assessing and managing risks from external business relationships.

Software development and automation on a laptop
Table of Content
Third Party Risk Management - Key Takeaways
External access, outsourced services and dependencies increase the risk of security incidents, compliance violations and operational disruptions. TPRM creates control and transparency.
TPRM follows a clear lifecycle from identification and assessment, through risk treatment and monitoring, to the regulated offboarding of third parties.
Even with outsourced services, the responsibility for security, compliance and stability always remains with the company itself.
TPRM can be seamlessly integrated into existing IT, risk and governance structures and supports the controlled handling of external dependencies.
With ServiceNow, third parties can be recorded centrally, risks can be assessed in a structured manner and measures can be documented and monitored throughout the entire lifecycle.

What is Third Party Risk Management (TPRM)?

Third Party Risk Management (TPRM) describes all processes and methods that companies use to manage risks arising from collaboration with external parties. These include suppliers, service providers, IT providers or cloud partners who have access to systems, data or critical business functions.

At its core, it is about structured evaluation external risks across all business relationships. Every outsourcing and every additional interface increases the dependency and therefore the risk.

Third party risk management creates a structured approach to identify, assess and manage third party risks at an early stage. TPRM accompanies third parties over the entire business relationship, from due diligence and ongoing risk assessments through to regulated offboarding. The aim is to avoid security breaches, compliance violations, financial losses or reputational damage.

In practice TPRM combines classic risk management with cyber security, compliance, governance and operational management. Clear processes, defined responsibilities, comprehensible assessments and supporting tools ensure that third-party risks are not viewed in isolation, but in the context of business relationships, regulatory requirements and the actual risk profile.

In short: TPRM makes external dependencies manageable.

Why is TPRM important for companies?

Today, companies hardly ever work in isolation. IT service providers, cloud providers, SaaS platforms, external consultants or specialized contractors are an integral part of modern organizations. Every outsourced task, every external access and every new interface also increases the risk. Third-party risk management creates the necessary framework to manage these external risks. to systematically record and manage these risks.

A lack of controls, unclear responsibilities or inadequate risk assessments open up vulnerabilities that can have a direct impact on operations, data and reputation. TPRM extends risk management targeted to all relevant third parties.

In addition regulatory requirements. Regulations such as GDPR or DORA require verifiable supervision of third-party providers, especially in the case of data processing, cloud computing or critical services. Ultimately, the responsibility always lies with the company itself.

Third-party risk management is a prerequisite for outsourcing, digitalization and external partnerships. Legally compliant, controlled and resilient design.

Optimize IT processes with Third Party Risk Management!

Use your resources more efficiently, set clear priorities and plan strategically - for more productivity and sustainable business success.
IT management

The life cycle in third party risk management

Third party risk management follows a clearly structured life cycle. The aim is to systematically identify third parties, assess risks at an early stage and keep them under control throughout the entire collaboration. The individual phases build on each other logically and form the basis for a effective TPRM.

1. identification of third parties

At the beginning is the complete overview. Companies record all relevant third parties, including suppliers, service providers and partners, who have access to systems, data or critical processes.

Based on a central inventory, these third parties are classified according to the type of collaboration, depth of access and criticality. This creates Transparency about potential risks and dependencies.

2. evaluation and selection

In the Evaluation phase companies examine potential or existing providers on the basis of defined criteria. These include security standards, regulatory requirements, organizational maturity and economic stability.

Through structured Due diligence audits and first Risk assessments it is possible to recognize at an early stage whether a collaboration is viable and responsible.

3. risk analysis

The risk analysis deepens the assessment and systematically classifies risks. Third parties are analyzed using established standards such as ISO or NIST.

The focus is particularly on cyber risks, compliance risks, financial risks and possible effects on operations and reputation. The aim is to Realistic assessment of the overall risk to the respective business relationship.

4. risk treatment and hedging

Suitable technical and organizational measures are defined on the basis of the risk analysis. In addition to access restrictions and contractual requirements, these also include clear rules for communication channels such as e-mail.

Structured guidelines and controls ensure that risks are not only identified but also effectively reduced. Companies make conscious decisions as to whether risks are reduced, accepted or avoided.

5. contract management and onboarding

Contracts make risk management binding. Security requirements, data protection regulations, SLAs and compliance requirements are clearly defined and adjusted to the company's risk tolerance. These requirements are implemented operationally in onboarding, for example through regulated access rights, defined processes and clear responsibilities.

6. documentation and reporting

All interactions with third parties, risk assessments and measures are centrally documented. These records create transparency, support audits and form the basis for consistent reporting and continuous improvement.

7. continuous monitoring

Third-party risks are constantly changing. Ongoing monitoring ensures that risks remain within defined limits. Among other things, security incidents, regulatory changes, organizational upheavals or negative events that could change the risk profile are monitored.

8. offboarding and exit strategies

When a collaboration is terminated, access is consistently withdrawn and data is returned or deleted in a controlled manner. A Documented offboarding phase ensures that there are no residual accesses or open risks and that compliance remains guaranteed even after the end of the contract.

Advantages of third-party risk management for companies

Third-party risk management creates the basis for a Structured, secure and transparent handling of external relationships and is a central component of modern IT transformation.

Standardized processes, clear responsibilities and systematic implementation make it possible to Recognize, evaluate and manage risks at an early stage. At the same time, TPRM supports companies in complying with regulatory requirements and developing external partnerships in a controlled manner.

The most important advantages include:

  • Reduced security and compliance risks: Risks from external access, data processing and outsourced services are systematically recorded and controlled.
  • Greater transparency about third parties: A centralized third-party inventory reduces complexity and creates a clear overview of risks, dependencies and relationships.
  • Greater operational stability: Critical dependencies are detected at an early stage, making it easier to avoid failures and malfunctions.
  • Sound basis for decision-making: Standardized risk assessments enable comprehensible prioritization of third parties and measures.
  • Increased efficiency through standardization: Recurring assessments, documentation and checks can be standardized and supported with suitable technologies.
  • Improved audit and compliance capability: Complete documentation and consistent processes make internal and external audits much easier.

Third party risk management with ServiceNow

Third party risk management requires clear processes, consistent assessments and a centralized view of each third party. As the number of external providers increases, so does the effort required to assess risks in a comprehensible manner and keep an eye on them over a longer period of time.

ServiceNow can support, implement third-party risk management in a structured manner. Third parties can be recorded centrally, risks documented and measures tracked throughout the entire life cycle.

TPRM can be integrated into an overarching risk and compliance management system, for example via Integrated Risk Management (IRM) with ServiceNow. In this way, risks from external dependencies are assessed and prioritized as part of the overall company risks.

Findings from security monitoring, such as those used in Security Operations (SecOps) are also included in the valuation of third parties. Security incidents or vulnerabilities with external partners can thus be taken into account at an early stage.

Especially against the backdrop of increasing IT transformation, a structured and consistent approach to external risks is becoming a prerequisite for stable IT and governance structures.

Frequently asked questions and answers

What is Third Party Risk Management (TPRM)?

Third Party Risk Management (TPRM) refers to all processes and measures with which companies Identify, assess and manage risks arising from collaboration with external providers, service providers or partners. The aim is to control security, compliance and business risks over the entire life cycle of a third party.

Third parties are all external parties that provide services for a company or have access to systems, data or processes. These include, among others Cloud and SaaS providers, suppliers, consultants or outsourcing partners.

TPRM considers various risk categories, including cyber and information security risks, compliance and data protection risks, financial risks, operational risks and reputational risks arising from external business relationships can arise.

Do you have any questions?

We are happy to help you! Contact us and find out how you can optimize your IT processes with ServiceNow.